Customer Service
We're here to help! If you have any questions, concerns, or need assistance with your CitiWear experience, please don't hesitate to reach out to our support team.
Contact Our Support Team
For any questions, issues, or assistance, please reach out to us at:
We typically respond within 24 hours during business days.
Order Support
- • Order status and tracking
- • Shipping and delivery questions
- • Returns and exchanges
- • Payment issues
Product Support
- • Product information and sizing
- • Care instructions
- • Quality concerns
- • Product recommendations
Before You Contact Us
Order Information: Please have your order number ready when contacting us about an order-related issue.
Account Questions: For account-related inquiries, please include your email address associated with your account.
Product Questions: Include the product name or SKU when asking about specific items.